First Notice of Loss. The FNOL agent captures the claim and verifies identity with a one-time PIN.
One-time PIN sent — enter it below (demo PIN 123456).
Cognitive · AG-004 Damage assessment
Assess the damage
The uploaded photo is sent to your FastAPI microservice (YOLOv11-seg) for damage classification, cost estimation and an automated decision. The fraud score is passed to the service as the Isolation-Forest input.
Accident photo
Sent to the API as fraud_score. At/above 0.30 the service marks the claim not auto-approvable → human review.
AI-labelled output ajali-cv YOLOv11-seg
Run the assessment to see the labelled output and decision.
Raw API JSON payload
Cognitive · AG-006 Decision engine
Decision — the “why”
Deterministic rules (Drools) evaluate the assessment. Nothing is a black box: every check and threshold is visible and logged.
Claim summary
Decision logic rules v4
Action · AG-008 Settlement
Instant settlement
Payout initiated to the customer's M-Pesa. Mocked for the demo — no live payment call.
Payout record settlement-agent v1.4
M-Pesa
Confirmation
Governance · Human review gateway
Assessor review
Low-confidence, high-value, or fraud-flagged claims land here. Overrides require a reason and are written to the audit log.
AN
Signed in as A. Njoroge · Claims Supervisor
Claim
Customer
Cost
Conf.
Why held
Status
AI-labelled output
Why this claim was held
Written to the audit log against your assessor ID.
Customer · Communication agent
Customer status tracker
What the customer sees on their phone — a live, transparent timeline plus plain-language updates.
Your claim
—
Governance · AG-010 Audit agent
Audit trail
Every step, timestamped, with the model and version that produced it — the immutable, tamper-evident case log.
Time
Agent
Event
Provenance
Conf.
Immutable · model provenance on every AI step · exportable to the insurer's data warehouse in an IRA-ready format.
Governance · Reporting & analytics
Portfolio overview
Book-level view — the systemic impact an insurer and the regulator monitor across the whole portfolio. Individual-customer detail lives on the Status Tracker.
